Potty Mate

SOLVE YOUR PROBLEMS

The room is full of pet urine? Not easy to clean? Then this Potty Buddy is the answer to all your peeing problems. The Potty Buddy is a reusable and washable pet pee pad. They are much more cost-effective than disposable pee pads and will save you money while protecting the environment

It is easy to carry, folds up to a small size, convenient for storage and use when travelling. It is also a good choice for dogs and cats who suffer from incontinence and need to stay indoors to recover from illness or injury. We think you will enjoy this coaster as much as we do!

FEATURES:

• SUPER ABSORBERING: Multi-layer water absorption and waterproof structure, the surface layer is made of breathable and healthy fabric, skin-friendly material, making pets more comfortable. The absorbent material quickly absorbs pet urine. Keeps dog dry all night.
  
  
• LEAKPROOF: The dog absorbent mats absorb quickly, retain liquids and prevent your fur baby from leaving a trail in your home. Don't worry about your pets' urine leaking onto the floor or into your car. Keep your floors and carpets dry at all times.
  
  
• ANTI-SLIP BODY: The bottom layer is made of waterproof non-slip bottom cloth, making it easier to clean and keep clean indoors. Leak-proof, non-slip backing helps keep your floors dry while staying in place.
  
  
• WASHABLE: Hand wash the washable pet pee pads and gently use a washing brush with some detergent. Durable seam design ensures wash after wash after wash use and reuse. Don't worry about tearing, and it will continue to provide super absorbent protection for a long time.

SPECIFICATIONS:

• Item Type: Urine pad for pets
• Material: Polyester
• Washing Style: Hand wash
• Size 40x60cm, 70x80cm, 80x90cm
• Feature: Waterproof, Washable, Reusable
• Applicable breeds: Dog and Cat

PACKAGE INCLUDES:

• 1x Potty Size

Where Orders Are Shipped From

Our products are stored and dispatched from overseas fulfilment warehouses.

Order Processing

Orders are normally processed within 1 business day after your order has been placed.

Orders are not processed on weekends or UK public holidays. Orders placed during these periods will begin processing on the next business day.

Once your order has been dispatched, you will receive shipping confirmation and tracking information when available.

Estimated Delivery Time

After processing, the estimated transit time is:

5–9 business days

Therefore, the estimated total time from placing your order to delivery is approximately:

6–10 business days

Business days are Monday to Friday and exclude UK public holidays.

These are estimated delivery times rather than guaranteed delivery dates. Occasionally, circumstances such as customs processing, carrier delays, severe weather or unusually high shipping volumes may result in a longer delivery time.

Shipping Costs

We offer FREE standard shipping on all orders within the United Kingdom.

There is no minimum order value required to qualify for free standard shipping.

Customs, Duties & Import Charges

Customers will not be charged additional customs duties or import fees upon delivery. Where applicable, these costs are handled as part of our fulfilment process.

We want you to be satisfied with your purchase. If you change your mind, you may return your order within 30 days of receiving it, subject to the conditions below.

30-Day Return Period

You have 30 days from the date your order is delivered to request and return your order.

Returns are accepted for both defective products and change-of-mind returns.

To start a return, please contact us at Info@bella-onlineshop.co.uk within the 30-day return period.

Please include your order number and the email address used to place your order so that we can provide you with the return instructions and return address.

Please do not send your return before contacting us and receiving the applicable return instructions.

Return Shipping Costs

For standard change-of-mind returns, the customer is responsible for the cost of return shipping.

We recommend using a tracked shipping service and keeping your proof of postage until your return has been processed.

If the product is defective, damaged, or we sent you the wrong item, we will cover the reasonable cost of returning the product.

Return Conditions

To be eligible for a return:

• The item may only have been handled or used to the extent reasonably necessary to inspect and assess it.
• The item must be returned with all parts and accessories originally supplied.
• The original packaging should be included. The packaging does not need to be undamaged.
• The product must not have been intentionally damaged or altered after delivery.

If you received an incorrect, damaged or defective product, please contact us as soon as possible at Info@bella-onlineshop.co.uk and provide your order number and, where appropriate, photographs showing the issue.

Business Orders

Orders made for business purposes are excluded from the consumer right of withdrawal unless otherwise agreed.

Refunds

Once we receive and inspect your returned order, we will process the applicable refund.

Approved refunds will be made to the same payment method originally used for the purchase.

The full applicable purchase amount will be refunded within 14 days after we receive the returned goods.

After we issue the refund, your bank, card issuer or payment provider may require additional processing time before the funds appear in your account.

We do not charge a restocking fee.