Shipping policy

Delivery times

Because we ship from our overseas warehouses to the United Kingdom, delivery times will be somewhat longer.

Processing Time
Orders are processed within 1 business day. Online orders are not processed on weekends or public holidays.

Delivery Time
The average delivery time is 5–9 business days, shipping times could be slightly longer due to customs processing.

Always Free Shipping

At Bella onlineshop, you pay no shipping costs. Every order is delivered to your home free of charge, regardless of the size of the parcel or the number of items.

Track your order

Within a few days of placing your order, you can easily track your parcel via our website. Click HERE to track your order. (The tracking information will become active as soon as the carrier has scanned the parcel.)

Delays & Lost in transit

Customs processing may occasionally cause delays. While these delays are outside our direct control, we work closely with our courier partners to ensure all packages reach customers as quickly as possible. If a package is lost or delayed, please contact us immediately and we will replace or refund if delivery fails.

Questions about your order?

Do you have questions about your order? Chances are you are not the first to ask this question, so please check our frequently asked questions page first.

We are available 7 days a week via:

Company name: Agency JS Limited

Company number: 76627078

Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, 999077

Email: Info@bella-onlineshop.co.uk

Telephone number: +44 20 37693242